Own an Auto Repair Shop?

Your shop runs on your memory.
That's the problem.

The AI Auto Repair Business Ops Pack gives you 10 done-for-you SOPs, a complete client kit, NEPQ email sequences, and an AI operations manager ready for Claude or ChatGPT. Everything you need to stop winging it and start running a system.

Get the Auto Repair Ops Pack — $97

37 ready-to-use documents. Instant download.

Get the Free Auto Repair Operations Cheat Sheet

Call intake scripts, estimate approval framework, and the MPI checklist. One page, print-ready, free.

Sound familiar?

40%
Of inbound calls go unanswered
Every missed call is a job you didn't book. The shop down the street picked it up.
50–60%
Estimate-to-approval rate at most shops
Industry target is 80–85%. That gap costs you $350+ per week in approved work you never got.
0
Written onboarding docs at most independent shops
New advisors watch someone for a week and wing it. Training is whoever's available.
$18K+
Recovered per year with better approval scripts
10 estimates/week. $350 average. Closing 20% more approvals. That's the math.

What's in the pack

37 documents built specifically for auto repair shops with 1–20 employees. Not generic business templates. Not another SaaS dashboard. Ready to deploy this week.

10 Standard Operating Procedures

  • Service Call Procedure — intake scripts, P1–P4 priority matrix, price shopper handling, after-hours protocol
  • Emergency Tow-In Protocol — tow arrival process, liability documentation, rush job escalation
  • Vehicle Intake & Work Order — 5-step intake process, 12-point MPI checklist, authorization rules
  • Estimating & Approvals — Good/Better/Best framework, estimate call script, objection handling
  • Quality Control & Delivery — pre-delivery checklist, delivery call script, comeback policy
  • Plus: Technician Workflow, Inventory & Parts, Safety Protocols, New Employee Onboarding, Customer Complaints & Callbacks

4-Document Client Kit

  • Client intake form with pre-existing damage documentation
  • Welcome email templates (5 formats for different customer types)
  • Service agreement and terms of service
  • 25-question customer FAQ covering common repair, warranty, and payment questions

5 NEPQ Email Sequences (18 emails)

  • Welcome series — 5 emails over 14 days, sets expectations, builds trust
  • Post-service follow-up — 3-email sequence to drive reviews and repeat visits
  • Review requests — 2-email ask at the right time, right tone
  • Maintenance reminders — 3 seasonal emails to bring customers back
  • Win-back sequence — 3 emails over 21 days for customers you haven't seen in 6+ months

AI Operations Manager Pack

  • Upload to Claude or ChatGPT — ask it anything about your ops, pricing, or customer handling
  • System prompt trained on your SOPs and auto repair industry knowledge
  • Operations knowledge base: labor rates, common repair benchmarks, MPI best practices, advisor scripts
  • 30-minute setup guide — no technical skills required

This is for shop owners who are tired of being the system.

  • You have 1–20 employees and operations still depend on you or one key advisor
  • You just hired someone new and realized you have nothing written down
  • Your advisors quote prices over the phone before they know what the job is
  • You've been meaning to build SOPs for years and it never happens because you're always in the shop

Not for: Dealership service departments or franchise operations with corporate playbooks. This is for independent shop owners who need real documentation written for real shop environments.

The math

Hiring an operations consultant to write shop SOPs$5,000–$15,000
Copywriter to write 18 industry-specific emails$2,000–$4,000
One advisor closing 20% more estimates per week$18,200/year recovered
This pack$97

Deploy it this week.

Questions

What format are the files?

Markdown (.md) files — opens in any text editor, Notion, Obsidian, Google Docs, or Word. The AI pack also includes a JSON knowledge base for LLM integration.

How do I customize them for my shop?

Every document uses [BRACKET NOTATION] for your shop details. Find-and-replace with your business name, phone number, and labor rates. Most shops are live within an hour.

How long to fully implement?

Day 1 quick wins: print the cheat sheets, put the call intake script at every advisor station. Full system: 5-week rollout plan is included in the Human Pack.

What if I already have some processes in place?

The Integration Guide addresses exactly this — a process audit worksheet, priority matrix, and guidance on layering new documentation alongside what you already have.

Is this for general repair or specialty work?

General auto repair. SOPs cover everything from oil changes to engine work. Specialty-specific benchmarks (diesel, transmission, collision) are referenced but not the primary focus.

What's your refund policy?

All sales are final. These are digital products — once downloaded, they're yours. We stand behind the quality of every document in the pack.

Stop running your shop from memory.

37 documents. SOPs, client templates, email sequences, and an AI operations assistant trained on your business. One pack. Instant download.

Get the Pack — $97

Instant download. No subscription.