Comparison
Nova vs Ruby Receptionists
AI at a flat rate vs. humans by the minute. Here is where each product fits.
| Feature | Nova (VoidOrca) | Ruby |
|---|---|---|
| Answering model | AI — handles calls herself | Human receptionists (North America) |
| Pricing model | $500/mo flat rate | $235–$1,640/mo, per-minute billing |
| Call answering speed | Under 2 seconds, 24/7 | Human availability dependent |
| After-hours coverage | 24/7, no gaps | Limited by staffing |
| Appointment booking | Yes | Yes |
| Post-call automation | 8 built-in workflows | Not included |
| Scales with call volume | Fixed cost | Cost increases linearly |
| Upfront trial | Call (912) 468-0455 | 14-day trial |
The math at 200 calls/month
200 calls x 3 min avg = 600 minutes/month
Ruby (600 min)
$1,640+/mo
500-min tier + overage on remaining 100 min
Nova
$500/mo
Flat rate. Fixed.
Gap: $1,140+/mo. Annualized: $13,200+.
Where Ruby wins
- →Human voice — some callers prefer a real person
- →15 years of brand recognition since 2003
- →Caller perception in high-trust industries
Where Nova wins
- →No per-minute anxiety — flat rate regardless of call length
- →24/7 without staffing gaps — same speed at 2am and 9am
- →8 automation workflows — no-show recovery, nurture, follow-up
- →No scaling penalty — double volume, same bill
Frequently Asked Questions
Does Ruby offer any AI-powered answering?
No. Ruby is fully human-staffed. If you want human receptionists specifically, Ruby is worth evaluating. If you want 24/7 coverage at a flat rate, the model does not support that.
Can Nova handle the same call types a human handles?
Nova qualifies callers, books appointments, and captures job details. For a service business where primary calls are appointment requests, quotes, and callbacks, Nova handles the full load.
Compare the experience directly.
Call (912) 468-0455. Nova answers in under 2 seconds. Then run the math above against your actual call volume.
Call Nova — (912) 468-0455