Own a Medical Spa?

You're excellent at the treatments.
Your ops are running on hope.

The average med spa loses $40,000–$100,000 per year to undocumented processes. Consultations that don't convert. No-shows with no recovery. Botox clients who don't come back because nobody followed up. Staff who learned the job from whoever trained them, who learned it the same way. You don't have a clinical problem — you have a systems problem.

Get the Med Spa Ops Pack — $97

25+ ready-to-use documents. Instant download.

Get the Free Cheat Sheet First

The Med Spa Owner's Consultation Conversion Cheat Sheet — 5 word-for-word scripts that close consultations in the room or within 7 days. Print it, brief your team, use it this week. Free.

Sound familiar?

45–55%
Industry average consultation-to-booking rate
Top practices close 65–80%. The gap is the conversion conversation — not the treatment or the pricing.
8–15%
Average med spa no-show rate
Practices with a 3-touch confirmation system and an active wait list consistently hit under 5%.
$40K–$100K
Lost revenue in undocumented practices
No follow-up. No reactivation. No membership system. No one writes it down, so no one executes consistently.
0
Written SOPs in the average independent med spa
If your lead injector left tomorrow, what does your next hire follow?

What's in the pack

25+ documents built specifically for independent med spas with 1–3 providers and 2–8 staff. Not generic healthcare templates. Not another software subscription. Ready to deploy, ready to customize.

10 Standard Operating Procedures

  • →Client Intake & Consultation — new client call checklist, medical pre-screen, photo documentation protocol (8 required angles), contraindication screening
  • →Appointment Scheduling — appointment type time blocks, 3-touch confirmation sequence, no-show recovery, wait list management
  • →Treatment Room Protocols — setup checklists by treatment type, sterilization standards, biohazard waste, daily closing protocol
  • →Botox & Filler Procedures — informed consent framework, unit reference guide for 12 treatment zones, vascular occlusion emergency response with hyaluronidase dosing
  • →Laser Treatment Protocol — Fitzpatrick skin type guide, patch test protocol, IPL/laser parameter guide, adverse event response
  • →Plus: Retail & Skincare Sales, Memberships & Packages, Complaint & Adverse Event Response, Staff Onboarding, Quality Assurance

5 Client-Facing Documents

  • →New Client Intake Form — contraindication screening, full medical history, skincare history, photo consent tiers
  • →Welcome Email — pre-care instructions, parking, what to expect, post-care overview
  • →Treatment FAQ — 30+ questions on downtime, results, pricing, safety, and maintenance
  • →Consent Form — general aesthetic treatment consent with adverse event acknowledgment
  • →Membership Plan Guide — 3-tier Glow/Elite/VIP with treatment allowances and pricing

5 Done-For-You Email Sequences

  • →Post-Consultation Follow-Up — 3 emails converting consultation to booked treatment
  • →New Client Welcome — 5 emails, 14 days from first treatment
  • →Treatment Reminder & Post-Care — pre-appointment and follow-up series
  • →Membership Upsell — 4 emails converting single buyers to recurring members
  • →Reactivation — 3 emails for dormant clients, 6+ months

AI Operations Assistant Pack

  • →Upload to Claude or ChatGPT — ask it anything about your spa's operations
  • →System prompt trained on med spa SOPs, consultation conversion, and treatment protocols
  • →Knowledge base — neurotoxin product comparison, filler portfolio, Fitzpatrick chart, contraindication tables, revenue benchmarks
  • →30+ prompt templates by task, 5-step setup guide

Built for independent med spas, not medspa franchises.

  • →Med spa owners doing $300K–$2M who know they need systems but haven't built them yet
  • →Lead injectors or providers who are also running the business and need operations off their plate
  • →Growing spas that need to onboard new staff without losing treatment quality or client experience
  • →Anyone who's lost clients because nobody sent the reactivation email, the membership offer, or the review request

Not for: Medspa franchise groups and enterprise chains with corporate operations teams. This is for independent practices that need real documentation written for how a med spa actually works.

The math

Hiring a medspa consultant to write treatment protocols and SOPs$3,000–$10,000
Paying a copywriter for 20 med spa-specific emails$2,000–$5,000
Building client consent forms and membership plans from scratch40+ hours of your time
This pack$97

Deploy it this week.

Questions

What format are the files?

All files are Markdown (.md) — plain text that opens in any text editor. Convert to PDF, Word, or Google Docs in seconds. No proprietary software needed.

How much do I need to customize?

Every document uses [BRACKET NOTATION] for your spa details. Do a find-and-replace with your spa name, provider names, and city. Most spas are live within an hour.

Is this med-spa-specific or generic?

Every SOP references real aesthetic workflows: Fitzpatrick skin typing, hyaluronidase vascular occlusion protocol, neurotoxin unit references by area, OSHA biohazard requirements, and HIPAA photo consent tiers. Not adapted from a generic template.

What software does this work with?

The SOPs are software-agnostic. Works alongside Aesthetic Record, Nextech, Zenoti, Jane App, or any other practice management system. The software tracks it; these SOPs tell your team what to do.

What's the AI operations assistant?

Four files you upload to ChatGPT Plus or Claude Pro. Your team can ask it any operations question and it responds based on your actual SOPs. Setup takes 20 minutes. No coding required.

What's your refund policy?

All sales are final. These are digital products — once downloaded, they're yours. We stand behind the quality of every document in the pack.

Stop running your med spa on hope.

Everything you need to systematize your practice — SOPs, client templates, email sequences, and an AI trained on your operations. One pack. Instant download.

Get the Pack — $97

Instant download. No subscription.